Syracuse Starters Preschool
Frequently Asked Questions
ABOUT OUR PROGRAMS
When is tuition due?
Tuition is due by the first of every month.
For example, tuition for the month of September is due by September 1st. A $20 late fee will be charged to accounts that are not paid by the 7th of the month. Parents are encouraged to enroll with auto pay to avoid late fees.
Does my child need to be potty trained?
Being potty-trained means to us; that your child can take care of all their bathroom needs by themselves, if a potty accident happens we will call you and make your child as comfortable as possible until you arrive.
Do you have quiet time or snack time?
Midway into class we will have a short rest time with quiet music, a story and a snack. If your child has a special dietary need or allergies, please contact your teacher to arrange for special snacks.
What is your drop off and pick up policy?
Please drop off your child no more than 5 MINUTES before class time. The first 10 minutes of class time is our welcome time so it is not necessary to arrive any earlier.
Please pick up your child no later than 10 MINUTES after the end of class. We realize that unforeseen things happen and there will be times when you will be late. Be reassured that there will always be a teacher and an aide with your student until you can arrive.
Cell phones are great for these kinds of emergencies. Let us know beforehand if at all possible. Please be considerate to your child and your child’s teacher by being prompt in picking up your child.
How much notice needs to be given to discontinue preschool?
There are a limited number of spots available in the classes. By enrolling at Syracuse Starters you are entering into a 9 month commitment. We understand circumstances can occur that would cause a student to need to discontinue with the program. Parents must provide 30 days notice to the school to withdraw from the program. Tuition payments must still be made during the 30 day notice period. After the 30 day notice period is complete, parents will no longer be responsible for tuition payments.
What is the registration fee used for?
A non-refundable registration fee of $55 is required when a child is enrolled in the program. This fee holds your child's spot in the program and is used for supplies and other school materials.
What is our waiting list policy?
​Waiting list priority will be given to students who are currently enrolled in the school. In order to prioritize your child getting into the full class you must first enroll your child into an open class, then contact the school to place your child on the waiting list for your desired class. A non-refundable registration fee will be charged when you enroll your child but will not be charged again when your child is transferred into the desired class if it becomes available.
​What if my child is sick? Can he/she still come to school?
Preventing the spread of illness within the school is a high priority. If your child is showing symptoms of being ill we ask that he/she be kept home. If your child becomes ill while at school, you will be contacted to pick up your child.